81%

of businesses
compete primarily on
customer experience
Customer

Customer experience is critical for SMBs

Better Customer Experience has a Big Impact

x
Increase in qualified leads
%
Increase in local business reviews

Are you providing great

customer experience?

Are you…

Attracting
customers ?

Are you…

Converting
customers?

Are you…

Engaging
customers?

We can help you provide

Great
customer experience

Business App Pro

Your end-to-end customer experience platform

Attract

Get found online and build consumer trust
  • Generate leads through paid and organic search

  • Maintain a sterling online reputation

  • Be found by customers searching nearby

Convert

Turn awareness and interest into sales
  • Build a conversion-focused website for mobile and desktop

  • Build a conversion-focused website for mobile and desktop

  • Take bookings and customer requests in one central location

Engage

Build a loyal customer base and encourage repeat business
  • Drive revenue using email and SMS campaigns

  • Stay top-of-mind using social media

  • Solicit new reviews to boost visibility and generate more leads

customer-experience-2
customer experience
Spark_Marketing_App
Appendix

Inbox Pro

AI-assisted web chat lead capture
  • Let AI trained on your business information intelligently answer questions

  • Capture customers’ info right from your website

  • Communicate through one shared inbox for SMS, GBP Chat, and more

Integrated CRM

Easily own and manage customer data
  • Bring in customer data with automated tools or manual entry

  • Target customers at scale using filters and sorting

  • Store the complete history of customers in the cloud, not your employee’s head

Campaigns Pro

Email and SMS marketing made simple
  • Generate compelling images and email copy with AI

  • Send dynamic emails using customer data

  • Build emails that are effective on any device

Local SEO

Improve local findability
  • Sync business information to key sources using a central source of data

  • Build strategies using keyword reporting and AI suggestions

  • Show local keyword performance clearly and visually

Reputation Management

Get and manage more reviews
  • Build consumer trust by responding to reviews to ensure end-customers are heard

  • Efficiently manage reviews at scale with one dashboard to request and respond to all review sources

  • Efficiently manage reviews at scale with one dashboard to request and respond to all review sources

Social Marketing

Engage new and future customers online
  • Use AI to generate engaging copy and images for multiple social platforms with one-click

  • Draft, schedule, and approve posts using an easy to understand content calendar

  • Draft, schedule, and approve posts using an easy to understand content calendar

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